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Strategic Initiatives: Ask Yourself these 5 Questions

The 5 questions to ask before taking on any major strategic initiative:
1. What’s in it for the customer?
Every decision your organization makes should consider your customer first. At the start of one engagement years ago, a Vice President actually said, “Let’s face it, the customer is going to hate this.” Well, that sent us back to […]

By |October 16th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Strategic Initiatives: Ask Yourself these 5 Questions

Increasing Sales Throughput by applying the Theory of Constaints

In his book, “The Goal”, Eliyahu M. Goldratt discusses how every process is eventually governed by the theory of constraints. (http://en.wikipedia.org/wiki/Theory_of_constraints) Simply put, to maximize throughput, you need to identify the key constraint in your process and do everything in your power to alleviate that constraint.

While the approach is most commonly applied to manufacturing, it is […]

By |September 23rd, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility, Uncategorized|Comments Off on Increasing Sales Throughput by applying the Theory of Constaints

Defining Corporate Purpose

Making Purpose your pathway to Profits. Some call it “Corporate Responsibility.” We call it just good business. Defining your Corporate Purpose (What does your company stand for?) can serve as a beacon for your customers, for your employees, and for your leadership when tough decisions need to be made. Customers employee voices are heard, cross-functional concerns are weighed, and […]

By |March 26th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Defining Corporate Purpose

Strategic Plans vs. Programs

“The best laid plans of mice and men often go awry,” Steinbeck waxed poetic. But there’s little poetic about the countless hours business leaders invest in building, tracking, and adjusting their strategic plans every year if their plans go unfulfilled. The difference between success and failure often depends on execution. Strategic Programs focus on execution – they put your Strategic […]

By |March 26th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Strategic Plans vs. Programs

Breaking Bad News

When leaders have good news to share, the important points are front and center. In the subject line of the email. On the title of the slide. On the tip of everyone’s tongue.

But, when the news isn’t bright, managers often try to explain the situation, discuss the circumstances, congratulate the effort, before they get to the real point.
Whether good news […]

By |March 26th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Breaking Bad News

Uniting a Community

In the earlier vision and the people who are helping to realize the vision. Top down, bottom up, middle out. Video, verbal, oral, interactive. The message should be everywhere…including on the top of the mind of every employee. Take the time to understand what communication vehicles work best for your employees. And take some risks. Sometimes, breaking the mold is […]

By |March 26th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Uniting a Community

Sharing Vision and Responsibility

“C” level executives lead organizations. VPs lead departments. Directors, managers and supervisors lead people. In order to create a shared vision of the future – one that delivers hope to your employees – you need to develop a sense of ownership among your people frontline employees to wonder “What can I do to impact this goal?” Recently, mid-level managers were […]

By |March 26th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Sharing Vision and Responsibility

Giving Constructive Feedback

Your business depends on getting the most out of your people.
Constructive feedback can help your people build on their strengths and learn to improve upon their deficiencies. However, that only happens when employees are receptive to it.
A proven feedback technique is called “The Love Sandwich”. The Love Sandwich surrounds the constructive feedback with positive […]

By |March 26th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on Giving Constructive Feedback

The Characteristics of Innovative People

Steven Covey built his reputation with “The Seven Habits of Highly Effective People”. Then, Malcolm Gladwell sold millions of copies of the next Mark Zuckerberg (and how would you keep him anyway?), remember that adding more innovation in your organization comes from investing in your team’s Aptitude and Attitude.

By |March 25th, 2013|Corporate Leadership, Leadership Change Management, Organizational Agility|Comments Off on The Characteristics of Innovative People

Your Vision, Now In ‘HD’

You have strategic vision of your organization. Employees can recite it in their sleep. Only now, a significant event (a layoff, a merger, a restructuring) has shaken your team to the core. It’s time to start communicating – perhaps updating – your vision again. In High Definition, every flaw shows, so you need to invest the time to make sure […]

By |March 25th, 2013|Corporate Leadership|Comments Off on Your Vision, Now In ‘HD’